pre-sale service

Be a good adviser and assistant for customer, so that every investment of the user can get a generous return.

(1) Selection of valve model.

(2) Design and manufacture products according to customers' special requirements.

(3) Train technical persons for customers.

(4) Provide construction technical consultation for new, special and difficult projects or design suitable construction plans

Respect customers; Provide ease, relaxation and surprise to clients; commit to improving the overall value of customers.

(1) Delivery within the warranty period.

(2) Pre-acceptance reports of products.

(3) Introduce Kitzm’s service system to customers

Improve the overall value of customers and eliminate customer’s concerns.

(1) Assist the user in drawing up the first construction plan.

(2) Equipment installation and debugging.

(3) On-site training of operators.

(4) Provide regularly inspection guidance of the equipment.

(5) Fast and active, troubleshooting on site upon request.

(6) Warranty accessories are delivered to door.

(7) Follow-up service for key projects.

(8) Gather potential dissatisfied users’ information and make complain analysis.

(9) Provide premium services.

(10) Provide opportunities for technical exchanges.

(11) Carry out major maintenance business.